how to check when and who activated a plugin
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-15-2017 10:31 AM
Hello,
I am trying to identify a column field which says who and when a plugin was activated. I see that all plugins updated by shows as logged in user.
Do anyone have some insight ?
Thank you,
Eashwar Elumalai
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-15-2017 10:37 AM
In the plugin window, you will have related lists that give you insight:
The first screenshot shows I activated the plugin earlier today.
The second shows the user who activated it in the Updated By field.
Another place is the XML of the record:

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-15-2017 10:45 AM
Just wondering if you have upgraded the instance you got the screen shots from? Our production instance does not have any Activation logs and the Plugin Files shows the last date that ServiceNow Or We updated them.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-15-2017 11:10 AM
I turned on this plugin today in my developer instance, which is Istanbul.
Even on our dev box on Geneva, I see in the sys_plugin_log table when things were turned on. The who is murkier. The plugin list seems that it is dynamically generated, so the XML suggestion is not right. sys_metadata shows me the plugin files and the updated by tells me who and when. The related lists are available in our instance.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-15-2017 11:13 AM
Having said that, I realize the who question is not fully answered. If I look at the XML of the log record "Using plugin path: plugin://com.snc[...]", it shows me a basic idea. The developer who turned on the plugin is listed as the creator of this log file. I think that is about as good as you're going to get without SN HI help.