how to close the ritm once the sctask is opened via workflow?

chercm
Mega Sage

how to close the ritm once the sctask is opened via workflow? we will be working on the sctask and close the sctask but the ritm is still open. 

 

chercm_0-1701330143530.png

 

4 ACCEPTED SOLUTIONS

@chercm 

 

Do something like this

 

PrinceArora_0-1701332612011.png

 

If my answer solved your issue, please mark my answer as  Correct & 👍Helpful based on the Impact.

 

View solution in original post

@chercm 

Yes correct

Please connect the nodes.

 

If my answer solved your issue, please mark my answer as  Correct & 👍Helpful based on the Impact.

View solution in original post

@chercm ,
Place this activity after the task creation activity and in "Set this values" field, select state is closed.

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

View solution in original post

Hi @chercm,
Great to know your problem is resolved!!
As per new community policy, you can mark multiple correct answers if you feel those answers servs the same purpose. 

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

View solution in original post

9 REPLIES 9

Rahul Talreja
Mega Sage
Mega Sage

Hi @chercm ,
You can use "Set Values" Core Action to achieve this!
Place it according to your requirement before or after creation of Sc task. 

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

@Rahul Talreja how to place the criteria in the set value to close ritm once the sctask is created ?

 

chercm_0-1701332411767.png

 

@chercm ,
Place this activity after the task creation activity and in "Set this values" field, select state is closed.

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

Hi @chercm,
Great to know your problem is resolved!!
As per new community policy, you can mark multiple correct answers if you feel those answers servs the same purpose. 

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul