how to configure follow up task for compliance type audit
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4 weeks ago
I have created an audit of the "audit_type" compliance, also configured the certification template with specific conditions to fetch the necessary records. The Create task check box is also checked. but the follow up task is not getting created. need assistance.
#compliance audit
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4 weeks ago
Hi @Andrew161
Check below details:-
- Property - glide.allow.new.cert_follow_on_task - it must be "true"
- Threshold Count - At least 5 NON-COMPLIANT results must exist within the last 7 days
- Stability Count - The SAME CI must fail in at least 2 consecutive audit runs
So this flow happens:
| Day 1 | Non-compliant | ❌ No |
| Day 2 | Non-compliant | ✅ Eligible |
| Day 3 | Non-compliant | Reuse same task |
- If you ran the audit only once → tasks will NEVER be created
If issue still persists, Could you add the details of certification template and certification filter details.
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4 weeks ago
Hi Laveena, Thanks for the response.
The property is set to be true. but still no tasks were created, even though the threshold and stability count matches
Certification template -
Certification Filters -
please let me know what i am missing
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4 weeks ago
Hi,
This is a different screenshot, there are different values for Health Window, Threshold Count and Stability Count.
This condition should satisfy - Within the last 2 days, at least 5 audit failures must occur, and the failure must persist across 2 consecutive audit runs, for a follow-on task to be created.
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3 weeks ago
Hi @Laveena-Agarwal ,
It is the same Audit, I just tried by reduced the threshold and stability count. still no follow on task got created.
