How to configure 'Overview' Tab in Service Operation Workspace in Tokyo

Alon Grod · ‎11-30-2023

How to configure 'Overview' Tab in Service Operation Workspace in Tokyo?

The goal is to see this in Service Operation Workspace under Overview Tab

Dr Atul G- LNG · ‎11-30-2023

@Alon Grod

Greetings!!

You mean, you need change Overview dashbaord in SOW ?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Alon Grod · ‎11-30-2023

@Dr Atul G- LNG i need to display Overview dashboard in Service Operation Workspace Change request. Right now I dont have it

Dr Atul G- LNG · ‎11-30-2023

Hi @Alon Grod

Greetings!!

You can't add Overview Dashboard in SOW, as dashboard is collection of different reports. You need to add the reports manually in Dashboard home page.

OOTB:

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Alon Grod · ‎11-30-2023

@Dr Atul G- LNG Im talking about the Overview for the change request that shows the steps of the change request.