How to configure Service Portal Homepage as per the logged in User?

Ankita Kolhe
Tera Contributor

Hi Community,

 

I have a requirement to show home page layout as per logged in User,

Having 3 roles(A,B & C) & when user with any one of these roles logs in should see different page layout.

Below is the image for different personas:-

 

 

AnkitaKolhe_1-1690172193071.png

 

AnkitaKolhe_2-1690172219838.png

 

AnkitaKolhe_4-1690172249801.png

 

Need to co figure these cards.

As per me, we need three containers for these three cards & can hide two containers so that this can be achieved. However I haven't got any solution for this yet.

I'm not sure if this gonna work.

 

Kindly help me on this, Any responses will  be appreciated.

 

Thanks,

Ankita Kolhe

 

1 REPLY 1

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

The images which you are sharing don't look out-of-the-box. Is that correct? If so, the question is a bit, are those widgets prepared to be able to work with roles or groups etc.. Also the question is how this will look like regarding the lay-out, also really depending on what you actually did on your portal. We don't know those details so really can't tell.

 

Some out-of-the-box widgets for example, you can add roles. And with that the widget instance will show up or not depending on your role.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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