How to configure Service Portal Homepage as per the logged in User?
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07-23-2023 09:20 PM
Hi Community,
I have a requirement to show home page layout as per logged in User,
Having 3 roles(A,B & C) & when user with any one of these roles logs in should see different page layout.
Below is the image for different personas:-
Need to co figure these cards.
As per me, we need three containers for these three cards & can hide two containers so that this can be achieved. However I haven't got any solution for this yet.
I'm not sure if this gonna work.
Kindly help me on this, Any responses will be appreciated.
Thanks,
Ankita Kolhe

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07-23-2023 09:26 PM
Hi there,
The images which you are sharing don't look out-of-the-box. Is that correct? If so, the question is a bit, are those widgets prepared to be able to work with roles or groups etc.. Also the question is how this will look like regarding the lay-out, also really depending on what you actually did on your portal. We don't know those details so really can't tell.
Some out-of-the-box widgets for example, you can add roles. And with that the widget instance will show up or not depending on your role.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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