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06-01-2022 10:09 AM
Hi, currently and in my instance, a user enters his credentials by SSO. But I would like to know if I can activate MFA and that after the user enters his credentials, it also asks for MFA. I tried to enable MFA in the instance properties but SSO skips the MFA and logs into the instance as normal. Leave a screenshot of the properties that I already activate from the MFA but even so the SSO skips the MFA. Thank you very much for your help.
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06-01-2022 11:41 AM
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06-01-2022 10:13 AM
Hi,
Check the below links
https://community.servicenow.com/community?id=community_question&sys_id=f1a5264cdbb6e850b3c099ead396197d
https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/integrate/authentication/concept/c_MultifactorAuthentication.html
Thanks
Chandu Telu
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06-01-2022 10:29 AM
I already check the SNOW documentation but is not clear how achieve or how to configure MFA and SSO. Also, the community question is not related. Thanks
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06-01-2022 11:41 AM
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06-26-2022 07:30 PM
HI luis Armando,
how did u enable multi factor authentication with sso, in my instance showing only enable multi-factor authentication, can u please guide me how can enable that, i too have a same requirement that to enable the multi-factor authentication for sso (external login users.)
Thanks