How to configure SSO and MFA in SNOW instance

LuLe Game
Tera Expert

Hi, currently and in my instance, a user enters his credentials by SSO. But I would like to know if I can activate MFA and that after the user enters his credentials, it also asks for MFA. I tried to enable MFA in the instance properties but SSO skips the MFA and logs into the instance as normal. Leave a screenshot of the properties that I already activate from the MFA but even so the SSO skips the MFA. Thank you very much for your help.

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1 ACCEPTED SOLUTION

This would help to achieve the request:

find_real_file.png

Then:

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4 REPLIES 4

Chandu Telu
Tera Guru
Tera Guru

Hi,

Check the below links

https://community.servicenow.com/community?id=community_question&sys_id=f1a5264cdbb6e850b3c099ead396197d

https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/integrate/authentication/concept/c_MultifactorAuthentication.html

Thanks

Chandu Telu

I already check the SNOW documentation but is not clear how achieve or how to configure MFA and SSO. Also, the community question is not related. Thanks

This would help to achieve the request:

find_real_file.png

Then:

find_real_file.png

 

APMSNOW
Kilo Contributor

HI luis Armando,

 how did u enable multi factor authentication with sso, in my instance showing only enable multi-factor authentication, can u please guide me how can enable that, i too have a same requirement that to enable the multi-factor authentication for sso (external login users.)

Thanks