How to Create a Case Age Report for All HR Cases in List View?

[Joel Paul5]

Hi Community,

Is there an option in ServiceNow to generate a report showing the age of all HR Cases directly from the list view? For example, I’d like to see something like:

• HR001 – 8 days
• HR002 – 10 days

Ideally, I want to display the case age for each record in the list view or export it as a report. Has anyone done this before, or can you suggest the best approach? if it is feasible in PA then please do let me know. 

Thanks in advance for your help!

[Dr Atul G- LNG]

No, there’s no way to do this in List view. You can do it in a report by using a function field, where you apply a subtract function on the created date and today’s date (or something similar)."

No, there’s no way to do this in List view. You can do it in a report by using a function field, where you apply a subtract function on the created date and today’s date (or something similar)."

@Joel Paul5