how to create a flow in flow Designer

[G Ashok]

Catalog Item 

Name :  My Incident Updates

Short Description :  Submit this form to get updates on the incidents raised by you.

Details to be added,

Requested for : Auto-populate on load : User can change this(editable).

Manager : Add Requested For user's manager.

Select CI : Reference : cmdb_ci table.

My Incidents : Multi line text : read only. Auto add all the incidents where caller = requested for user and Configuration is same as the selected ci in "Select CI" variable.

Flow:

Request submitted goes to manager approval goes to create task for each incident which is shown in "My incident" and add assignment group of respected incident to the assignment group in the task.

I have already created everything except the flow if any suggestions please leave a message as i was a beginner so that i was struck in the flow,

Thanks.

[Nishant8 · Accepted solution]

Hello @G Ashok, Why don't you lookup Incident records in Flow Designer itself? you can easily look up them and loop thru and create tasks as desired like below. 

Note that I haven't verified below flow, but I believe it should work (may be with small tweak, if required)

- create get Catalog Action as below, select your Catalog 'My Incident Updates' from the Drop Down and then move all your variables to slush bucket on the right

- create lookup for your Incidents

- now create flow Logic to loop thru each Incident records and create tasks 

- you can create ask for approval as required below or up anywhere

P.S: If still you need to use 'My Incidents' variable then convert that to array and loop thru.

Regards,

Nishant

[G Ashok]

Thanks I will check.

[Prasanna_Patil]

How about trying this using Gen AI?..

[G Ashok]

I will check,
Thanks.