How to create a generic Group Approval workflow?

[Sonal10]

Hi Experts,

I am looking at creating a standard workflow which can take(say) a "Group name", and assign approvals to that group.

Basic requirement is that we have some upcoming requests that are owned & managed by different units in the Business.

So based on what is requested there will be separate group of people to approve the requests in Service Catalog.

Example:

Generic workflow with one fulfilment task, should send approval email to all the group members & anyone can approve.

1. Item ABC (Business Approvers: Mr.a, Mr.b and Ms.c)

Approval group name: Group_ABC_approvers

2. Item XYZ (Business Approvers: Mr.x and Ms.z)

Approval group name: Group_XYZ_approvers

How can I best pass the group name to the workflow? Should I create a new field on the catalog item, that captures approval group & use that?

Any other ways to achieve this?

Any advise on this will be much appreciated.

[Sonal10]

Thanks Aswin,

I managed to apply this logic with the help of our consultants (as they advised this would be the best approach)

Regards,

Sonal

[Mani26]

Bro can you please give me example and code what we have to write in workflows..tag some screenshots..it's urgent

[dianemiro]

Hi Sonal,

I think you're looking at this solution:

Add a Approval - Group core activities and put the Assignment Groups under Approvers then on the Condition for approval put The first response from any group. Please see below:

[Sonal10]

Hi Diane,

Yes pretty much on the same lines, just that I am not sure of how many groups will surface in the near future.

I will try your solution & if it can take up to 15-20 groups, my job will be done!

However I will not know about the groups yet, they will be requested as and when they are ready to launch their items in the catalog (if you can see what I mean).

In the mean time can you think of a script /syntax to set the approval group from a field/variable?

example:

[Siddartha Gudim]

To send the approval to group using script use the following

var group = current.*** //group to which approval has to be sent  

var answer =[];

answer.push(group.toString());

if the approver group is in variables of catalog item then use

var group = current.variables.***

var answer =[];

answer.push(group.toString());

I hope this helps

Like or Mark Correct based on the impact of response.