How to create download links?

[peterraeves]

We want to have files automatically downloaded when you select an option from a select box on a record producer.

So my questions are:

- Where should these files be uploaded?

- What should the link be to redirect to?

- How should I redirect to that link?

[sreedhar11]

- You need to upload files to sys_attachment table

- Get the sys_id of the attachment from sys_attachment table (/sys_attachment_list.do).

-

Right click on the field and add below URL :

https://instance.service-now.com/sys_attachment.do?sys_id=1894eef4ef331000914304167b2256c2

[peterraeves]

Thanks sreedhar