How to create Knowledge Base called "How to Guides"
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01-23-2023 07:24 PM
Create new Knowledge Base category called "How to Guides" in the ServiceNow knowledge module. (see screenshot)
Please provide steps with screenshot for better understanding
@Community Alums
Thanks in advance
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01-23-2023 07:40 PM - edited 01-23-2023 07:47 PM

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01-23-2023 08:21 PM
Hi @nameisnani
Navigate to knowledge base and create a new record in the knowledge base with the required content.
Please mark correct if my response has solved your query.
Cheers,
Mohammed Basheer Ahmed.
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01-24-2023 01:47 AM
Hi @nameisnani
1. Navigate to Knowledge -> Administration -> Knowledge Bases
2. Click on New button.
3. Fill the form and submit it. Give the title as "How to Guides". Select the owner and the default publish/retire workflows.
Check the below link for more information on Knowledge base creation.
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01-24-2023 03:01 AM
Please find the below steps to create a new knowledge base:
-> Navigate: knowledge Base->Administration -> Knowledge Base
-> Click on "new" button and Enter the Title as you mentioned "How to Guides" and fill the mandatory fields.
Thanks,
Manikanta