How to custom dashboard set as homepage?

[Kajal8]

In Sandiego version, how to set custom dashboard as homepage for user. As homepage functionality is not supported in new version. Created new dashboard but not able to set it as homepage. Can anyone help me?

[Kajal8]

I tried creating a user preference record in sandiego version but it is not working. Any other way to achieve this?

[AndersBGS]

Hi @Kajal8 ,

As far to my knowledge then no, there is no other way to achieve this. Remember that users across a company are different, so it's highly likely, that users want to see different things when they open ServiceNow and not the same Dashboard.

Besides above, I also think that you haven't stated "$pa_dashboard.do " correctly. I do read this as it should be more dashboard specific.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Kajal8]

How to make this "$pa_dashboard.do" more dashboard specific, do I need to add something more.

[AndersBGS · Accepted solution]

Hi @Kajal8  and @sailers 

So I have tested some back and fourth in my PDI and have found following solution:

1. go to the table "sys_user_preference"

2. Create a new preference with following settings:

Description	my_home_navigation_page
Name	my_home_navigation_page
System	Checked
User	<<Empty>>
type	String
Value	$pa_dashboard.do?embedded=true&sysparm_dashboard=02874c6d3b400300b90c4bb534efc4f1

3. remember to change 02874c6d3b400300b90c4bb534efc4f1 to the SYSID of the Dashboard that should be the default homepage.

4. Open sys_properties.list from the application picker navigator:

5. Go to the property named  'glide.login.home',

6. change the value from default value to "home.do".

You are now ready to test the solution.

Information and KB Article can be located here: How to set PA Dashboard as Landing Page not allowing other dashboards to select from dropdown - Supp...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders