How to deactivate the workflow properly

[BanuMahalakshmi]

Hi,

Please advise to deactivate the workflow, the workflow is in Published status = true but the active status = false

Between the many combinations of Active (true or false) and Published (true or false), what is the proper way to "unpublish (deactivate)" a workflow?

I've seen the note that active contexts for a workflow must be completed or killed before the workflow version can be unpublished (published = false).

And it appears that previous versions of the workflow are Active (active = true) and Unpublished (published = false).

Of course there are also workflows that we have that are Published (published = true) and Inactive (active = false)

 what is the "proper" way to do decommision  the workflow?

Thanks.

[SohamTipnis]

Hi @BanuMahalakshmi,

You can use "Inactive" or "Checkout" in the workflow. These 2 options will be available if you have published your workflow and then use "Checkout," or if not and you still want to make it inactive, then use "Inactive."

If you find my answer useful, please mark it as Helpful and Correct ‌😊

Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10