How to disable some links on list view but enable others?

beboche13
Tera Contributor

I am trying to identify how I can remove some links from a list view but leave others. Omit links will disable all the links. I found this article 

 

https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/list-administration/concept/c_AdvancedListControlWithScripts.html  

but that just describes it based on a role

Has anyone else found this to be an issue and/or found a solution? Thank you 

1 ACCEPTED SOLUTION

Jace Benson
Mega Sage

I don't think it's possible to disable some of the links and not others with the OOB Lists, V2 or V3, however, I'd love to be wrong 😄

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5 REPLIES 5

Chuck Tomasi
Tera Patron

Can you provide some details of what you are trying to do? What table/list? What links are you trying to disable? What is the business requirement behind exploring this technical solution?

Thanks

beboche13
Tera Contributor

Hi Chuck, 

 

   The table is a custom table and the customers find it confusing to have fields in the list view that are clickable so they want only the Record Number to be a clickable link and the other to be disabled. When I use Omit Link everything is disabled so I want to figure a way to enable just the Record Number to be clickable

Sorry due to proprietery info I cannot show a screenshot. Thanks for your help

 

    Stef

 

p.s It was great seeing you at knowledge 18 

Jace is correct. It's either an all or nothing thing. If links are disable, you can still get to the record info by clicking the "i" icon on the far left. 

This sounds like a minor user training thing rather than a technology.

Jace Benson
Mega Sage

I don't think it's possible to disable some of the links and not others with the OOB Lists, V2 or V3, however, I'd love to be wrong 😄