How to disable the 'Next' button in an Order Guide ?

Pascal Flt · ‎02-04-2021

Dear all,

In an Order Guide, is it possible to grey out (disable) the 'Next' button from a Catalog Client Script ?

Thank you in advance for your help.

Best regards.

Michael Jones - · ‎02-04-2021

Would this be in the Service Portal?

You can do this with a little jQuery. Add something like this to your catalog client script.

this.jQuery('#submit').prop('disabled', true);

Sometimes you need to wrap these in a timer if you're doing it onload.

    setTimeout(function() {
        this.jQuery('#submit').prop('disabled', true);
    }, 500);

I hope this helps!

If this was helpful or correct, please be kind and remember to click appropriately!

Michael Jones - Proud member of the CloudPires team!

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

View solution in original post

alexaria · ‎11-27-2022

Learning from other posts above (thank you all), here how I used UI POLICY Scripting to disable and enable the NEXT button in my ORDER GUIDE via my CATALOG ITEM.

- Configure your Catalog UI Policy as below:

-- Active = true

-- When to Apply = set your trigger conditions

-- Run scripts = true

-- Run scripts in UI type = All (IMPORTANT)

- Execute if true script:

function onCondition() {
    this.jQuery('#submit').prop('disabled', true); // or #submit-btn (inspect your HTML first)
}

- Execute if false script:

function onCondition() {	
    this.jQuery('#submit').prop('disabled', false); // or #submit-btn (inspect your HTML first)
}

NOTE- In my case (Catalog Item inside an Order Guide), I had to add the above second script to my order guide ON LOAD ui policy as well. This will re-enable the button in case the user clicks on PREVIOUS button while the NEXT button is disabled.

Vikasgc · ‎05-02-2024

@Michael Jones - not working can you please send me Full onchange client script