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‎07-23-2019 07:25 AM
We have a UI Page "My Bot" which is working as needed, but need it to display on the Service Portal "Service Portal Bot". Do not see a way of adding it to the Service Portal.
Solved! Go to Solution.
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Service Portal Development
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‎07-23-2019 07:38 AM
Hi John,
Service Portal does not support UI pages as they're build on different technology (Jelly) than the portal (AngularJS). You can recreate your pages using Service Portal widgets and pages. See old threads on the topic:
how to embed ui page in service portal widget? - suggests creating a CMS page and linking to it
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‎07-23-2019 07:35 AM
See if this helps?
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
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‎07-23-2019 07:38 AM
Hi John,
Service Portal does not support UI pages as they're build on different technology (Jelly) than the portal (AngularJS). You can recreate your pages using Service Portal widgets and pages. See old threads on the topic:
how to embed ui page in service portal widget? - suggests creating a CMS page and linking to it

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‎07-23-2019 10:05 AM
Unfortunately You cant use UI page in service portal directly because UI page is built using jelly and it is not supported in service Portal.
but you can use an I frame to show the page in portal
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<iframe id="myframe" src="http://www.service-now.com" scrolling="yes" style="height:100%; width:100%"></iframe>
create a simple widget with the following body HTML template:
<div>
<iframe src="sp/knowledge_home_launcher.do" height="800" width="1200"></iframe>
</div>
placed the widget on a new portal page
on click of your chat icon in youer portal page redirect it to your newly created page wth widget holding the ui page