How to display clickable url in RITM variable section

[jyotsna_madhu3]

Hi,

I want to display the clickable link instead of url in RITM variable.

The field  iam using to display is url field type.

iam trying to concatinate two fields tracking id and tracking url to the url field.

Iam able to get the url on RITM variable the issue is, it is not clickable link /hyperlink.

I have attached the screenshot for reference.

Can anyone help me how to acheive this.

[jyotsna_madhu3]

[RampriyaS]

Hi

Create variable type 'Label' and in the annotation tab you can and insert your URL in the instructions window. It's a clickable link.

[Sails]

Create a field of type URL and populate your URL in there.
It should work.

Regards

[Sails]

This link should help you

https://www.servicenow.com/community/developer-forum/clickable-link-variable-on-catalog-items/td-p/2...