How to display custom buttons on portal
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02-15-2023 01:13 AM
Hi everyone, I made a button, but when I check the client, the button is not displayed on the portal. Does anyone know what the reason is?
Thanks in advance.
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02-15-2023 01:19 AM
Hi yuchen zhang,
Since UI action is not supported on portal you have to create it in a widget.
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02-15-2023 01:22 AM
@yuchen zhang You can create the HTML button on the widget and perform the action you want. As client checked UI Actions are not visible on portal.
Please mark as correct answer if this answers your question.
ServiceNow Community Rising Star, Class of 2023

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02-15-2023 01:24 AM
Hello @yuchen zhang
Please check these existing community post on how to have this fixed:
- UI action not visible in Service portal
- Service Portal: UI Action Visibility issue.
- UI Action Button is not coming in Service Portal
- How to troubleshoot UI Actions either or not showing or not working
- Custom UI Action is not shown on the Form widget in Service Portal, instead there is a Blue Save but...