UI action not visible in Service portal
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01-12-2022 02:30 AM
Hi All,
I want the UI action (Client unchecked) of a record to be displayed in the Service portal view. Can anyone please help me out?.
Thanks in Advance!

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01-12-2022 04:37 AM
Hi,
Can you please share if any exiting UI action is visible?
Where should be displayed in Service Portal?
Are you using OOB portal or any customization done?
Thanks,
Anil Lande
Thanks
Anil Lande
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01-12-2022 05:00 AM
Hi Anil,
Thanks for the reply. I wanted to display custom UI action in the form widget of the customised Service portal.
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01-12-2022 05:15 AM
Hi,
you can only show UI actions on the form in portal which are Server Side.
Did you ensure for your UI action the condition is getting satisfied?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader