UI action not visible in Service portal

Radha11
Tera Contributor

Hi All,

I want the UI action (Client unchecked) of a record to be displayed in the Service portal view. Can anyone please help me out?.

Thanks in Advance!

 

3 REPLIES 3

Anil Lande
Kilo Patron

Hi,

Can you please share if any exiting UI action is visible?

Where should be displayed in Service Portal?

Are you using OOB portal or any customization done?

 

Thanks,

Anil Lande

 

 

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Thanks
Anil Lande

Hi Anil,

Thanks for the reply. I wanted to display custom UI action in the form widget of the customised Service portal. 

 

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you can only show UI actions on the form in portal which are Server Side.

Did you ensure for your UI action the condition is getting satisfied?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader