How to display incidents and change requests in a Map Page - Syntax help

Munna1
Tera Contributor

Hello everyone

 

Here I am trying to show incidents and changes request associated with the CI. But in the map view it is showing only one incident and one change, But few CI's have multiple incidents and changes, Here i am trying to achieve  to show multiple incidents and Change request associated with the CI in the map view.

 

 
 
Thanks,
3 REPLIES 3

MackI
Kilo Sage

@Munna1 

 

What I understand that you try to build some complex CI Relationship 

 

For location or any other non-CMDB relationship , you can try CMDB Query Builder 

Its a drag and drop where you need to build the complex relationship first.

if there is no relationship in CI pre-exists OOTB(Out of the Box) , You can't get it via script, You need to build it first.

After that, if required, you can write the script and call those GlideRecord() or CMDB API Type 

 

watch this interactive video How to Build CMDB Query  

 

Let me know, if this suggestion works or not.

 

If you like this opinion. Please kindly mark this your best answer and help to contribute more to this community

 

MackI | ServiceNow Developer | 2 *Mainline Certification | LinkedIn Top IT Operation Voice 2023 | Sydney,Australia

Mark Manders
Mega Patron

Mark Manders
Mega Patron

It would really help if you not just repeat your question over and over again, but also mention what you already tried and what others provided you as solution (including what didn't work from those suggestions).


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark