UI action working in backend but not working in Workspace view

[SounakPal]

We had to create a UI action that would create a child incident from a existing OT(Operational Technology) incident. The child incident is supposed to inherit a few fields from the parent incident.
It's working as expected in the form or backend view but it's not working in the workspace view. I have used GlideUrl API for my script. 
So any help will be much appreciated.

[Mark Manders]

What have you configured on your Workspace section of the UI action?

[SounakPal]

Checked the documentation for GlideUrl and there's no mention of it not working on Industrial Workspace. Hence used the same script.

[dhanu3]

@SounakPal 

Please refer below link,

https://www.servicenow.com/community/next-experience-articles/how-to-use-ui-actions-in-workspaces/ta... 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Dhanu

[Aman Kumar S]

Hi @SounakPal 

For this to work in the workspace, you also need to define action in workspace section: