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05-16-2024 11:28 AM
Hi team
I need to populate date which is 1 year advance from current date on "valid to" field on knowledge article as well as I need to restrict user for selection of date should not more than year for valid to field
Solved! Go to Solution.

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05-19-2024 10:31 AM - edited 05-19-2024 10:32 AM
Hi there,
Have you tried using the validity field on knowledge base level?
When using this, when you create a new Knowledge article and select the Knowledge base, onChange the valid to is filled. Using my example, it would be today + 365 days.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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05-19-2024 10:31 AM - edited 05-19-2024 10:32 AM
Hi there,
Have you tried using the validity field on knowledge base level?
When using this, when you create a new Knowledge article and select the Knowledge base, onChange the valid to is filled. Using my example, it would be today + 365 days.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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05-19-2024 06:44 PM
Have you tried using the validity field on knowledge base level?
yes i have tried and can achieve one requirement but onchange of valid to have to do validation so it is not useful

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05-19-2024 10:40 PM
Can you explain why that is not useful for you? What swathisarang98 shared (and what you did try) is also onChange. How is this different?
Or else please explain your requirement better.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field