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‎08-10-2017 12:34 AM
Hi All,
I have a requirement to design a catalog item which will automate the process of
1) Creating a new group
2) Add Members to that group
3) Add Role to that group depending on the Type selected from the Item
I am done with the first two requirements but unable to add role to the group dynamically which will be added depending on the Type selected(If the type is "Fulfillment" the role should be "itil" and if the type is "Approval" the role should be "approval_user"). I also want to add the variables that I have used in my item as well as in the "Run Script".
1) Group Name >>(groupname) >>(Single Line Text)
2) Description of the group >> (desc_group) >> (Single Line Text)
3) Select Members >>(select_members) >>(List Collector)
4) Group email >>(group_email) >>(Single Line Text)
5) Support area >>(support_area) >>(Select Box)
5) SA Manager >> (sa_manager) >> (Reference)
6) Vendor Manager >> (vendor_manager) >> (Reference)
7) Type >> (type) >> (Reference)
These all are the variables that I have used in "Run Script" to "Create a new group" and "Add Members to that group".
var gr = new GlideRecord("sys_user_group");
gr.initialize();
gr.name = current.variables.groupname;
gr.description = current.variables.desc_group;
gr.email = current.variables.group_email;
gr.u_support_area = current.variables.support_area;
gr.u_sa_manager = current.variables.sa_manager;
gr.u_vendor_manager = current.variables.vendor_manager;
gr.type = current.variables.type;
var sys_id = gr.insert();
var user = current.variables.select_members;
var user_gr = user.toString().split(",");
for(var i = 0;i<user_gr.length;i++){
var gr1= new GlideRecord("sys_user_grmember");
gr1.initialize();
gr1.user = user_gr[i];
gr1.group = sys_id;
gr1.insert();
}
if(gr.type == 'Fulfillment'){
var gr2 = new GlideRecord("sys_user_role");
gr2.addQuery('name' , 'itil');
gr2.query();
if (gr2.next()){
var gr3 = new GlideRecord('sys_user_group');
gr3.addQuery('name' , gr.name);
gr3.query();
while (gr3.next()){
var gr4 = new GlideRecord('sys_group_has_role');
gr4.addQuery('group', gr.sys_id);
gr4.addQuery('role', gr2.sys_id);
gr4.query();
if (gr4.getRowCount() == 0){
var gr5 = new GlideRecord('sys_group_has_role');
gr5.initialize();
gr5.group = gr.sys_id;
gr5.role = gr2.sys_id;
gr5.inherits = true;
gr4.insert();
gr4.insert();
}
}
}
}
Please go through with the code and make me correct if I made any mistake. Any help will be highly obliged.
Thanks in advance.
Regards,
Sreeja
Solved! Go to Solution.
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‎08-11-2017 06:10 AM
Hi Sebastian and Ganesan,
Thanks for your response.
I just added a delay in between Creation of a group and to add Role. Now its working fine.
Regards,
Sreeja
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‎08-10-2017 01:19 AM
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‎08-10-2017 01:19 AM
Do you have the same Group Name for multiple groups?
I think line 6 of below code should be gr3.sys_id instead of gr.sys_id, because you are looping over the groups with the same name. I think you could skip your gr3 and just do line 5-16 (then with gr.sys_id.
var gr3 = new GlideRecord('sys_user_group');
gr3.addQuery('name' , gr.name);
gr3.query();
while (gr3.next()){
var gr4 = new GlideRecord('sys_group_has_role');
gr4.addQuery('group', gr3.sys_id);
gr4.addQuery('role', gr2.sys_id);
gr4.query();
if (gr4.getRowCount() == 0){
var gr5 = new GlideRecord('sys_group_has_role');
gr5.initialize();
gr5.group = gr.sys_id;
gr5.role = gr2.sys_id;
gr5.inherits = true;
gr5.insert();
}
}
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‎08-10-2017 01:32 AM
Thanks for your reply Sebastian but no luck..
Regards,
Sreeja
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‎08-10-2017 01:36 AM
Can you surround your statement with a try/catch and log the error messages?
Can you log somethin to see, if you get into the line if (gr4.getRowCount() == 0){ }
I tested the code in Xplore and it ´s working for me.
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‎08-10-2017 01:43 AM
Can you please share your code here because I have used log but its not coming.
Regards,
Sreeja