Hi @Aparna,
As @Dr Atul G- LNG advises, proceed with caution. However, assuming this process has been considered and it is possible that a score legitimately needs to be updated, use the following script in either a Background script or Fix Script for re-use if required.
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Thanks, Robbie
try {
var surveyGR = new GlideRecord("asmt_assessment_instance_question");
if (surveyGR.get("012a2c44d7211100158ba6859e6103b9")) { // This is the sys_of of the question to update on the submitted survey //Check this by reviewing the questions and make sure you have the correct one.
gs.print('Survey Instance, question and value: ' + surveyGR.instance.getDisplayValue() + ' - ' + surveyGR.metric.getDisplayValue() + ' :' + surveyGR.value);
surveyGR.value = 3; //modifying value field
surveyGR.setWorkflow(false); //Prevent trigger Business rules, workflows etc
//Once you are happy you have the correct question - uncomment the below update() line
//surveyGR.update();
}
} catch (e) {
gs.info('Error thrown in Background Script / Fix Script: Name to be entered here if Fix Script' + e);
}
