How to enable/disable SSO for selected users
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02-16-2024 08:09 AM
Hello Community,
How can we Disable SSO or I mean Enable SSO only for few users.
We have Multi SSO enabled in our system and it is working fine.
But some of the users (stakeholders etc,) we need to use them bypass it . I know login.do/ sidedoor.do but it is not always possible to educate the business users in every moment.
If we disable the property the SSO switches off for everyone.
Any way to do for selected users how can we do it. Please help.
Thanks
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02-21-2024 06:28 AM
Hi Sohail,
I tried empty the property that leads to local login page -okay
Gave few user specific SSO I'd in User profile and tried using the link Login Via Sso-allows me to put my SSO credentials
It shows Logout successful each time -ISSUE
This does not happen when I reverse what I did and users can login via SSO.
Can you help what could cause to show each time Logout successful. Email and user id for user is matching.
Thanks
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02-16-2024 10:48 AM
Hi Sohail,
So if we do not do any SSO source we are redirected to SSO logon so how it will prevent those users (who have SSO Source= empty) since they are empty for all now. Sorry not understanding might be missing something.
Thanks
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02-16-2024 10:53 AM
You can try the following:
NOTE: Empty the value of glide.authenticate.sso.redirect.idp sys_property, if already exist. (DO NOT DELETE THE PROPERTY)
> This will help the All the Users (Wheather SSO on non-SSO) to land on the ServiceNow local login page and not automatically get redirected to the IDP login page.
> SSO users will need to click "Use external login" for to land on IDP login page and do SSO authentication, this will save the sys_id of the identity provider record in a cookie (glide_sso_id cookie) in their browser. Once they have successfully logged in for the FIRST time and from then on if the SSO users try to access the instance URL they will automatically start getting redirected to the IDP login page without clicking "Use External Login".
I hope you understand on how to split sso users and non sso users...
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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02-16-2024 11:23 AM
Thanks Let me configure and let you know if that works
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02-20-2024 04:21 AM
Hi Sohail,
I tried empty the property that leads to local login page -okay
Gave few user specific SSO I'd in User profile and tried using the link Login Via Sso-allows me to put my SSO credentials
It shows Logout successful each time -ISSUE
This does not happen when I reverse what I did and users can login via SSO.
Can you help what could cause to show each time Logout successful. Email and user id for user is matching.
Thanks