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08-10-2020 04:46 AM
Hi All,
I am trying to enable filter option in service portal. like below
I have tried to modified Enable Filter to true even then its not showing the filter.
But even after I am not getting the filter option in the page.
Can anyone help me the steps to enable the Filter in any service portal page.
Solved! Go to Solution.

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08-10-2020 06:20 AM
You need to pass enable_filter to true to make it possible.
These Community conversations contain additional information:
Mark as correct or helpful
Regards,
Sumanth

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08-10-2020 05:21 AM
Hi Rani,
That may be due to that you have provided filter for one view and showing the data in portal in another view.
So instead,
You can you can apply filter in portal directly.
>>Create a new blank page in portal
>>in that page : Put "Data table from Instance definition" widget in that page
>>In that : Select the table name and then in second field give the filter there.
If it solves mark as correct and helpful.
Regards,
Sumanth
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08-10-2020 05:44 AM
Hi Sumanth,
I have followed your steps. I am getting like below
Its good like i am getting the filter visible. But i am not able to change my filter. If i click "All then it disappears. I wants to use filter as same as we will use in UI side. Like query builder we can filter anything.Like this
I don't want static filter .I would like to use dynamic filter option with query builder. Exactly same as above image. Suppose if i wants to change the filter i would like to change and see the records in the service portal page itself. I hope its clear.
This filter option i am trying it for My Approvals/My incident page.

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08-10-2020 06:20 AM
You need to pass enable_filter to true to make it possible.
These Community conversations contain additional information:
Mark as correct or helpful
Regards,
Sumanth