How to enable New button in Related List on CSM Workspace

Go to solution
Community Alums
Not applicable

‎02-20-2024 08:47 AM

Hi everyone, 

Do you know how to enable the New button in the "Time Worked" Related list on the Case form in the "CSM/FSM Configurable Workspace"?

VictoriaSte_0-1708447563957.png

Thank you in advance

0 Helpfuls
  • 1,568 Views
1 ACCEPTED SOLUTION

Go to solution
Sid_Takali
Kilo Patron
Kilo Patron

‎02-20-2024 09:38 AM

Hi @Community Alums Create new record in Action Assignment (sys_declarative_action_assignment) table. Refer below screenshot

SiddharamTakali_0-1708450951036.png

SiddharamTakali_1-1708450990177.png

Please mark my answer Correct/Helpful.

Regards,

Siddharam

View solution in original post

0 Helpfuls
6 REPLIES 6

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-20-2024 08:49 AM

Hi @Community Alums 

 

https://www.servicenow.com/community/next-experience-blog/workspace-for-a-custom-app-buttons/ba-p/2603633

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-20-2024 08:49 AM

https://www.youtube.com/watch?v=cBhfn3bFPxo

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
Adding a Button to a Configurable Workspace (Declarative actions / Next Experience / UI Builder)
Adding a Button to a Configurable Workspace (Declarative actions / Next Experience / UI Builder)
youtube.com/watch?v=cBhfn3bFPxo
In this video I show you how to add a button to the action bar in a Configurable Workspace. You can them optionally make the button open a Next Component in a new tab or modal. https://jessems.com/adding-an-action-bar-button-to-a-configurable-workspace h/t to: Arnoud Kooi's Declarative Action From

Go to solution
Sid_Takali
Kilo Patron
Kilo Patron

‎02-20-2024 09:38 AM

Hi @Community Alums Create new record in Action Assignment (sys_declarative_action_assignment) table. Refer below screenshot

SiddharamTakali_0-1708450951036.png

SiddharamTakali_1-1708450990177.png

Please mark my answer Correct/Helpful.

Regards,

Siddharam

0 Helpfuls

Go to solution
jay97
Tera Contributor

‎08-21-2024 04:29 AM

I cannot see the button when follow the steps .

 

agent workspace where I can see the new button . 

 

jay97_0-1724239675266.png

 

 

How to bring new button CSM configurable workspace ? 

 

jay97_1-1724239744993.png

 

 

0 Helpfuls