How to enable the email client and autopopulate the To: field??

[naveenmyana]

Hi,

How to enable the email client on the requests form and also I need to populate "To" address with the" Requested For" email address...Please help me out how can i resolve this one..

Thanks,

Naveen

[mayurt]

check this :

Email Client button on the incident form

[prashantnagaral]

Hi Naveen,

I suggest you to create a email template from system policy and have this "javascript:current.requested_for.email()" in TO field.

Mark this as answered if you satisfied with above solution.

Regards

Prashant

[naveenmyana]

Hi Prashant,

I believe the template has already been created for this table if you can see my screenshot,I am not able to find that one wr is it and wr to update the script

for To field...Pls suggest

[shubh1992]

HI Naveen,

Please Follow the below steps:-

1, For Email client First Go to Client Templates and click on new to Create an email template for your table (refer the fist image).

2, Now refer the second image and replace the caller_id with your field name for a particular table .

Note:- Also make it sure that you have added the email_client attribute in the collection field of you table in "sys_dictionary" table entry.

PLZ mark this correct if it resolved your issue or feel free to ask if u still have any queries.

Regards,

SHUBH