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How to ensure no data is missed during migration from 1 ServiceNow instance to other instance ?

Snehal13
Kilo Sage

Moving incidents and cases from 1 instance to other as part of migration.

 

- How to ensure no data is missed during migration from 1 ServiceNow instance to other instance ?

- How to avoid duplicates, using XML export of tables but any chances of duplication ?

- How to ensure 0 % error during data mapping

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Snehal13 

 

- How to ensure no data is missed during migration from 1 ServiceNow instance to other instance ?

Atul: For this, make sure the dependent data must be move / migrated first like for user record, location , and department are first need to move.

2. Make a list of update set / XML and put an order for migration.

- How to avoid duplicates, using XML export of tables but any chances of duplication ?

Atul: Make sure, no record must be created in upper instance manually or for test purposes. 

Do before migration sanity check.

- How to ensure 0 % error during data mapping

Atul: No guarantee, but you will learn as you progress. Try to check the count after every xml / update set move.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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