How to exclude table visibility for delegates
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03-27-2025 06:30 AM
We have a requirement that custom table should be child table of TASK table, but the records of it assigned to team members should not be visible to their delegates.
Generally, delegates are able to see the record from task and its child table for their respective Users (for which they are delegates).
In this scenario we have to prevent access for this table only, for everything else they should be able to see and work upon.
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03-27-2025 06:38 AM
This is a limitation of the delegate OOTB module. You need to explore the granular Delegation plugin, where you can grant access to a specific table only.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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04-02-2025 01:10 PM
Thanks for your response, I will check and confirm if that fits for the solution