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How to find source of Error Message

G24
Kilo Sage

How can I:

1) Find the source of the error message "Password must contain minimum" ...OR...

2) Determine, with confidence, that this error message is coming from a part of ServiceNow that I don't have access to?

PasswordMessage.png

 

I tried searching in the following locations:

1.  Global Search

2.  sys_ui_message table

3.  sys_metadata table

 

Thanks!

5 REPLIES 5

John Johnson
Kilo Sage

https://<instance>.service-now.com/nav_to.do?uri=%2Fsys_ui_message.do%3Fsys_id%3D021e710873333300fdbd04fbc4f6a765%26sysparm_record_target%3Dsys_ui_message%26sysparm_record_row%3D1%26sysparm_record_rows%3D48%26sysparm_record_list%3DmessageCONTAINSpassword

Thanks, but no, that does Not contain the exact text I'm searching for.

jMarshal
Mega Sage

Not sure I can help with point (1) -- but perhaps this link can help with knowing if you can update your instance in a way that accomplishes your end goal: Customize the Password requirement Strength for the Reset Password form - Support and Troubleshootin...

Thanks @jMarshal but I already read that article, and it seems like it does not apply to my instance, which is why I am searching for the source of the actual error message which I'm seeing...