How to find the top 20 most order items in reports

Chandu Telu
Tera Guru
Tera Guru

HI Team,

I Need to create a report on that reports i need to show top 20 most order items in reports

Can some one help me on this

Thanks

Chandu Telu

1 ACCEPTED SOLUTION

Hi Chandu,



I created some dummy records to help you show a dummy report with you required request. As you can see it has shown me a list of all available items in a bar chart.



Please refer to the screenshot below:



1.JPG



If you are looking to have only top 20 then in that case, simple export the require report to excel and then use a pivot table to sort & filter your required data. After which you can use Bar chart or any form of chart in Excel itself.



The process could be a tad bit longer but certainly assures the end result without scripts.


View solution in original post

8 REPLIES 8

Hi Chandu,



I created some dummy records to help you show a dummy report with you required request. As you can see it has shown me a list of all available items in a bar chart.



Please refer to the screenshot below:



1.JPG



If you are looking to have only top 20 then in that case, simple export the require report to excel and then use a pivot table to sort & filter your required data. After which you can use Bar chart or any form of chart in Excel itself.



The process could be a tad bit longer but certainly assures the end result without scripts.


If your query has been answered, please mark my response as 'Correct'.


Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

You know there already is OOB reports and so for this. It exists at least in Istanbul, not sure exact which release came with. But you also have a module called "Request reports". It's should be under "Service Catalog->Catalog administration->Request reports". There is a OOB report called "[Catalog] Most Commonly Requested Items".



//Göran


Thanks Goran. This was helpful to me. I needed this for a different table and I was able to use the parameters to get the data I needed. This answer should be the "Correct Answer" instead of exporting data to excel like what is tagged as the correct answer.