How to find update history and by which server action the update happened on a specific field
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‎02-12-2024 04:28 AM
Hi All,
To understand the scenario,
For example: The priority of the incident updated to 1-Critical (or) 2-High (or) any value in the priority choice list. Is there any way to find the
- Update history of the field
- What all the updates on the field
- Which business rule/UI action/server-action triggered the update??.
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‎02-12-2024 03:09 PM
Hello Madhav,
You can use 'Script Tracer' (Search on left navigator ) to trace the BR's, UI action which were running behind. As soon as you open the tracer click on 'Start trace'.
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‎02-12-2024 03:34 PM
Hello @Madhav Rao D V ,
You can find the server side action on 'Script Tracer' (Search on left navigator). And click on "start tracer" you able to see can all the BR's which were running behind.