How to find update history and by which server action the update happened on a specific field

Madhav Rao D V
Tera Expert

Hi All,
To understand the scenario,
For example: The priority of the incident updated to 1-Critical (or) 2-High (or) any value in the priority choice list. Is there any way to find the

  1. Update history of the field
  2. What all the updates on the field
  3. Which business rule/UI action/server-action triggered the update??. 
6 REPLIES 6

Vamsi_Krishna07
Tera Contributor

Hello Madhav,

 

You can use 'Script Tracer' (Search on left navigator ) to trace the BR's, UI action which were running behind. As soon as you open the tracer click on 'Start trace'.

 

script tracer.png

 

Vamsi_Krishna07
Tera Contributor

Hello @Madhav Rao D V ,

 

You can find the server side action on 'Script Tracer' (Search on left navigator). And click on "start tracer" you able to see can all the BR's which were running behind.

 

script tracer.png