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I want to add one column to the Resource Card.

I would like to add a new column to the Resource Card column configuration. Could you please help me understand how to add the column and identify the table from which the existing column values are populated?

  • Question

Catalog task with two users for assigned to

Hello Community,I would like to ask whether it is possible to assign two people to the same Catalog Task.The context is the following: a RITM is submitted, and I need someone from a specific group and another user who is not part of that group (for e...

  • Question

All Modules of Software Asset is not showing in menu

I installed Software Asset Management plugin and everything was working fine, all modules were visible but after installing Software Asset Workspace Plugin, all modules except Software Asset -> Administration are not visible.I uninstalled Software As...

  • Question

In IDE3 working but not working in UAT

The functionality is working as expected in IDE3. The update set has been committed successfully in UAT, and there were no errors during deployment. However, the functionality is still not working in UAT environment. could u please help me identify t...

  • Question

List collector field is not working as expected in portal

I have created a catalog in which I have a variable set in that i have a list collector field , when I am selecting and adding records in try it view I am able to add but when I am trying to select any value from portal view , I am not able to select...

  • Question

how to translate choices on the field

Hi All, On Kb_knowledge there is document_type field I need to translate the choices values under this field based on the enduser's preferred language. Best Regards,Meenal Gharat

  • Question

Resolved! Soft PIN Expiration reminder on Partner Portal

Hello experts,We received an email from saying it is from partner portal, Did anyone of you encountered similar email notifications?If so do you have any idea about what is this email is about and the actions needed to be done.I cannot find any Servi...

  • Question

Now Assist skills

Hi, Any suggestions on how to disable now assist skills in the workspaces? We want to remove AI related capabilities in the workspaces.   Thanks.

  • Question

multiple approvals not triggering from a list collector variable

Hi Team, I have one list collector variable for 'additional approver' field which has defined in a flow to trigger approvals.Its working for one record.However not for multiple records, i tried with Look up records action with for each logic but stil...

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