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‎02-19-2018 04:39 AM
Now that Community is on the ServiceNow platform, how can I get this new text editor that includes a shortcut for my users to insert/edit code samples into my instance too?
As in what button name adds this button to our TinyMCE editor?
Solved! Go to Solution.

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‎03-13-2018 06:54 AM
I didn't see this in the standard record producer's HTML editor, but it MAY be in way that Service Portal renders the HTML field in your record producer.
If you want to see the code snippet thingy in the standard UI HTML editor (TinyMCE), I invite you to open an enhancement request! Our product managers DO listen.
Enhancement requests: Tell us how you would improve the ServiceNow product
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you

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‎03-13-2018 06:54 AM
I didn't see this in the standard record producer's HTML editor, but it MAY be in way that Service Portal renders the HTML field in your record producer.
If you want to see the code snippet thingy in the standard UI HTML editor (TinyMCE), I invite you to open an enhancement request! Our product managers DO listen.
Enhancement requests: Tell us how you would improve the ServiceNow product
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you