How to get only additional comments but not date and time????
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06-13-2018 10:55 AM
Hi team,
Please find the below image
Actual additional comment added is " comments added by assignee" but when notification trigger's it shows additionally the date and time ,I don't want this .How to do that??
Regards,
Gokulraj S

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06-13-2018 11:18 AM
Write this in Mail_Script and use it into notification -
var comment = current.comments.getJournalEntry(1);
var dateRE = /^\d{4}-\d{2}-\d{2} \d{2}:\d{2}:\d{2}.*\n/;
template.print(comment.replace(dateRE, ''));
Refer -

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06-18-2018 02:59 AM
Any update on this?
Can you mark my answer as correct, helpful and hit like if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.

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06-13-2018 11:19 AM
Hi Gokulraj,
Link should help you in achieving the same.
Thanks,
Jaspal Singh
Hit Helpful or Correct on the impact of response.