How to get Request number and short description in subject in email flow desginer

sriram7
Tera Contributor

‎05-22-2023 03:44 AM

Hi Team,

 

How to add Request number and Short Description in subject in flow designer

 

sriram7_0-1684752262934.png

 

 

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3 REPLIES 3

Manmohan K
Tera Sage

‎05-22-2023 03:55 AM

Hi @sriram7 ,

 

You can use below code :

For short description use - fd_data.trigger.request_item.short description

For request number use - fd_data.trigger.request_item.number

 

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Rahul Kumar17
Tera Guru

‎05-22-2023 04:05 AM

Hi,

RahulKumar17_0-1684753534563.png

 

Thanks,

Rahul Kumar

 

If my response helped please mark it correct and close the thread.

Thanks,
Rahul Kumar
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Ankur Bawiskar
Tera Patron
Tera Patron

‎05-22-2023 04:21 AM

@sriram7 

you can dot walk using data pill from Requested Item Record -> Request -> Number

Similarly for short description

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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