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How to get RITM number as URL in the notification

shaik_irfan
Tera Guru

Hello,

I have a notification under the Workflow where i am need to display Request, Requested ITem & Short Description

for which i used 

Request: {request.URI_REF}

Request Item: {number.URI_REF}

Request is populating as URL but Request Item is not getting a URL, i am assuming is it because of the Request is referencec Field & Requested Number is string type.

 

iIf yes do we have any other option to bring it as URL?

1 ACCEPTED SOLUTION

Jace Benson
Mega Sage

Since your email is likely based on sc_req_item, try using;

Request Item: {URI_REF}

View solution in original post

2 REPLIES 2

Jace Benson
Mega Sage

Since your email is likely based on sc_req_item, try using;

Request Item: {URI_REF}

Shaik Saleemull
Tera Contributor

How to make RITM number as a hyper link in survey notification(Survey Table)