How to get RITM variables in Notifications

[Omkarbh1997]

Hi,

I have created a one notification on 'Catalog Task' table, but I have to show catalog item variables in that notification.

Please suggest how I can show the variables.

Thank You.

[Paul Curwen]

There is a really good easy to follow blog on this here:

https://www.servicenow.com/community/developer-articles/no-code-date-validations-through-catalog-ui-...

In your Mail Script you can use the syntax current.variables.variablename;

You may want the DisplayValue in which case use: current.variables.variablename.getDisplayValue();

Example:

In your Mail Script use:

var custName = current.variables.customer_name.getDisplayValue();

template.print(custName) 

💡Remember to include your Mail Script in the Notification using syntax:

${mail_script:show_customer_name_variable}  or whatever the name of your mail script is.