How to get the approver name and comment in flow designer

imran sk
Tera Contributor

Hello community,

 

In my flow I am using group approval action, Approval would be anyone can be approve from group 

 

Now once someone from the group approves the requeste, I need to capture who approved and what comments were added to that approval record. Later I need to pass it to some other places for visibility 

 

How can we get the approver name and comments from flow designer?? 

 

Thanks in advance 😃 

1 ACCEPTED SOLUTION

@imran sk 

something like this. I hope you can enhance it further.

 

AnkurBawiskar_0-1738749454685.png

 

AnkurBawiskar_3-1738749620862.png

 

AnkurBawiskar_4-1738749635511.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

9 REPLIES 9

Mark Manders
Mega Patron

After the approval step you can do a lookup to the approval records on the record where the state is approved (it will only return that one record, because the others are on 'no longer required'. Once you have that record, you also have the name and comments available for later use.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Ankur Bawiskar
Tera Patron
Tera Patron

@imran sk 

You can use lookup record flow action and get this.

What did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

 

I have done with the approval action, need to fetch who approved from the group and what comments added by that approval 

@imran sk 

Did you add Lookup record flow action on sysapproval_approver with proper condition?

what didn't work for you? share what you configured

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader