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02-04-2025 11:34 PM
Hello community,
In my flow I am using group approval action, Approval would be anyone can be approve from group
Now once someone from the group approves the requeste, I need to capture who approved and what comments were added to that approval record. Later I need to pass it to some other places for visibility
How can we get the approver name and comments from flow designer??
Thanks in advance 😃
Solved! Go to Solution.
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02-05-2025 02:02 AM
something like this. I hope you can enhance it further.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2025 11:56 PM
After the approval step you can do a lookup to the approval records on the record where the state is approved (it will only return that one record, because the others are on 'no longer required'. Once you have that record, you also have the name and comments available for later use.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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02-05-2025 12:40 AM
You can use lookup record flow action and get this.
What did you start with and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 01:17 AM
I have done with the approval action, need to fetch who approved from the group and what comments added by that approval
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02-05-2025 01:45 AM
Did you add Lookup record flow action on sysapproval_approver with proper condition?
what didn't work for you? share what you configured
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader