How to get the variable value

SNOW39 · ‎05-26-2020

Hi ,

I am trying to create a variable set that is visible only on sc_task, when the task is closed, it should pull the recurring price value mentioned when the catalog item is created (sc_cat_item). How to acieve this?

Ankur Bawiskar · ‎05-27-2020

Hi,

ok so in the run script after the task is complete the script is added

please find the below code

Ensure you add current.setWorkflow(false);

current.variables.recurring_price = current.cat_item.recurring_price.toString();
current.setWorkflow(false);
current.update();

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Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Joaquin Campos · ‎05-26-2020

Hi,

I'm thinking that with a client script you will have no access to that information so maybe better with a business rule which code should be as simple as:

current.your_variable_name = current.cat_item.recurring_price;

You'll need to specify in the conditions on "When to run" tab

Regards:

Joaquín

SNOW39 · ‎05-26-2020

This didnt work for me.

Brad Bowman · ‎05-26-2020

To make variables in a variable set only visible on task(s), add the variable set to your catalog item, then create a UI policy to hide it on the Catalog Item view and Requested Item

Select the variable(s) in the Catalog Task definition slush bucket at the bottom, so that it/they will appear on the task. In the workflow, after the Catalog Task, add a Run Script activity. Your script will look something like this, depending on the variable name that you want to populate.

current.variables.recurring_price = current.cat_item.recurring_price.toString();

SNOW39 · ‎05-26-2020

The value population didnt work

Brad Bowman · ‎05-26-2020

Add a second line to the script

current.update();

This usually isn't needed/wanted in a workflow run script, but in this case it seems to be necessary.