How to get the variable value

SNOW39 · ‎05-26-2020

Hi ,

I am trying to create a variable set that is visible only on sc_task, when the task is closed, it should pull the recurring price value mentioned when the catalog item is created (sc_cat_item). How to acieve this?

Ankur Bawiskar · ‎05-27-2020

Hi,

ok so in the run script after the task is complete the script is added

please find the below code

Ensure you add current.setWorkflow(false);

current.variables.recurring_price = current.cat_item.recurring_price.toString();
current.setWorkflow(false);
current.update();

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

DirkRedeker · ‎05-27-2020

Hi

Can you tell me, what the requirement is?

Maybe I did not get the target exactly, that you are heading for?

Let me know a bit more details about, what will it mean, to show the "recurring price" value from the Catalog Item on the Task form?

BR

Dirk

SNOW39 · ‎05-27-2020

I need the recurring price value shown in the image to be set in a variable that i created in the sctask when the task is closed, shown below (now am getting this as undefinde)

DirkRedeker · ‎05-27-2020

Hi

are "Price" and "Recurring price" two new custom fields on your "sc_task" table, or where did you define them?

Dirk

SNOW39 · ‎05-27-2020

"Price" and "Recurring price" are variables in my variable set. I have added this to my catalog item. Also these variable set will be visible in the RITM and SCTASK

Ankur Bawiskar · ‎05-27-2020

Hi,

Can you please refer my previous comment and add screenshot

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader