How to get ticket number instead of sys_id.

niveditakumari
Mega Sage

Hello,

I have created two tables 'abc' and 'abc1' and I have added second table 'abc1' table as a related list under first table 'abc'. 

I am getting sys_id of ticket id number instead of ticket id number. I should get ticket id number.

Can anyone help me that why I am not getting ticket id number.

find_real_file.png

 

Regards,

Nivedita

1 ACCEPTED SOLUTION

"display" needs to be set as true when you are referring your column visible on another table. 

 

 

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10 REPLIES 10

Harsh Vardhan
Giga Patron

Please validate the related list table and check "Display" field has been set on "Number" field ? if not please set it and then validate

Hello,

Thank you for your reply.

Can you please tell me where i should check the display field in first table 'abc' or in second table 'abc1'.

 

Regards,

Nivedita

related list table. 

 

ticket id is reference field ? if yes then its referring to which table

I have done here but still i am getting sys_id only. 

find_real_file.png