How to get ticket number instead of sys_id.

niveditakumari
Mega Sage

Hello,

I have created two tables 'abc' and 'abc1' and I have added second table 'abc1' table as a related list under first table 'abc'. 

I am getting sys_id of ticket id number instead of ticket id number. I should get ticket id number.

Can anyone help me that why I am not getting ticket id number.

find_real_file.png

 

Regards,

Nivedita

1 ACCEPTED SOLUTION

"display" needs to be set as true when you are referring your column visible on another table. 

 

 

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10 REPLIES 10

Thank you it worked for me and it is showing ticket id number.

I have one question earlier i have not checked the display checkbox then also it was all working good but when i have added related list table then it was not working. Can you pelase tell me why and now why it is necessary?

 

Regards,

Nivedita

"display" needs to be set as true when you are referring your column visible on another table. 

 

 

if i answered your query kindly mark my answer as correct and close this thread. 

Navigate to dictionary from Left nav and filter on table = your table in question.

On that table, one fof the field is called Display, for any table only 1 coplumn should have display as true.

 

-Anurag

-Anurag

Thank you for your reply.

Is it necessary for any table only 1 column should have display as true ? 

 

Regards,

Nivedita