Problem with UI Policy
Hi! Why doesn't it work, theoretically I have everything set correctly. Anyone had a similar error?
Forum Posts
OAuth flow failed Error detail:Invalid null response.
I encountered an error while attempting to retrieve the OAuth Token from the REST message. Below is the error message:OAuth flow failed. Please verify the configurations and try again. Error details: Invalid null response.I have ensured that valid in...
RMA Type Reject
Good Morning,We are exploring The RMA process in our development environment. I am missing the RMA Type of Reject in the drop down. The only flows that are available area Asset RMA Off-Site Flow, Asset RMA On-site flow and Asset RMA Flow. Could so...
Service now and Jira Integration
Hi, I am trying to do a POC for my company where i can integrate Jira with Service now.I have free licence account and which is not allowing me to access Service now store. Is there a way which I can do this POC on free licence and see how well it wo...
Mid Server
How to take backup of records in mid server in ServiceNow.I have created few custom tables in my ServiceNow instance.I want to take backup of records which are stored in my custom tables. And the backup should be on my mid server installed.So that no...
Resolved! ISSUE : Get List Collector Value in Flow and use value in FOR EACH loop
Dear Community ! I have an issue with a list collector field value in flow desinger. Objective : I want to collect the list of CIs in a list collector and use in flow designer to set them as Non-Operational. I tried to create a custom Action and...
Resolved! Inbound Email Action - If / Then
I'm fairly new in a SN Associate position - not even certified quite yet. Mainly been working with flows and forms so far, so this code is out of my league at this point. One of my tasks is to deal with a multi-step flow that fires when the system ...
Adding a condition to a flow that does a time comparison against a variable in Flow Designer
I'm working on the following flow and I need assistance in relation to the Else If If Approval has not been approved within 30 days: I'm wanting the condition to trigger if the 'created' field is over 30 days and the Stage is 'Waiting for Approval'....
Resolved! Script omit new condition in list
hi When I am trying to omit a New button of a Related List using script for a active field.If it is true it should new button if active is false it should not show new buttonThe thing is, it is hiding for both active false and true.var answer;if(pare...
Flow design - delay on wait for condition action
Hello,I created a flow with a "Wait for condition" action. As a condition, if my “Details” field receives some value, the flow continues its process. Now the problem is that my flow has a huge delay when the condition is met. For example, if I set a ...
Resolved! How to manually add a condition to condition builder?
Hi, I'm configuring an indicator source with table task_sla. The condition, "Task. Closed on Today" is already present in the condition builder. I'd also like to add a condition that shows tasks resolved today (Task. Resolved on Today), but it's not ...
Exploring the Attachment Linking Process in ServiceNow
I hope this message finds you well. I wanted to extend my sincere appreciation for the wealth of knowledge shared here.Could someone please shed some light on the process by How attachments are linked to the 'sys_attachment' table in ServiceNow?Thank...
Need assistance with logic
Hi All,I have a catalog item in ServiceNow with five variables, each with four choices. Each choice has an associated score. For example: Variable 1:- Choice 1: Score 50- Choice 2: Score 40- Choice 3: Score 30- Choice 4: Score 20(Note: Scores are onl...
Resolved! List Collector Issue Passing Value
Hi,Can anyone advise where this script is going wrong please.On a demand record we have created a list collector field which references cost centre table. A user can select one or many cost centres to associate to the demand.When the demand is approv...
Activity stream missing from configurable agent Workspace
Hi Everyone,my HR agent configurable workspace is missing the activity stream to add the comments and worknotes, could you please let me know how to configure it? it currently somewhat looks like this.Thanks,Kartikey
