How to get Work order task form fields to cross into and autopopulate Work order form fields

cpinedatx94
Tera Expert

Is this possible? I would like to change the value, Input a value or select a value into a field in a work order task. And then have that auto populate something in the Work Order that the task is for.

3 REPLIES 3

Brad Bowman
Kilo Patron
Kilo Patron

You can create an after Update Business Rule on the wm_task table with a script that does a GlideRecord on the wm_order table to look up the work_order referenced record, then update the field value(s).

Would it also have to have a script include?

A Business Rule does not require a Script Include, since both run on the server, but a Business Rule can call a Script Include - if you already have a function that is doing the same thing, there's no need to replicate the code.