how to give max length for multi line text in service portal?

[asher14]

Hi,

I need to set limitation for variable type: multi line text and set the max character to 4,000 in HTML.

I currently updated the field value name on the table to max value = 4,000.

Also the text area maxlength is set to 4000 but when I text its only pulling 590 words.

[Mike_R]

Character count is different than words. 

The above sentence, for example, is 6 words but 40 characters. A character is every letter, space, punctuation. A word will be many characters. 

You mentioned that the text is 590 words, but what is the amount of characters?

[asher14]

Wow, I did not know that. Thank you for explaining this. Superrrr Helpful 🙂