How to have a content item with URL open in current browser window in Service Portal?

[patricklatella]

Hi all,

I've got a content item that is being used to link the user to a custom page in Service Portal that shows a table list view as well as some text at the top with a hyperlink.

To configure this we built the custom page, and then are using the content item to put the link in the desired category to show in SP.  The SP page is being set by the URL parameters...that's why I'm using the content item with the Content Type set to "External Content".  How do I get this to navigate to the URL while staying in the current browser window? 

thanks!

[patricklatella]

here's a screen shot of the content item...and again I need this to open in the user's current browser window...the link (content item) is in the portal already, so rather than opening a new tab of the portal, I want it just stay in the portal in the current window and link to this specific page via the URL.  is this possible?

[Vespertinus]

I am looking for same thing, lots of other topics regarding this are here. But only workarounds are proposed.
Anyone tried to open Ticket in HI?

[patricklatella · Accepted solution]

We figured out how to remedy our situation for this, and it involved editing the script for the custom widget we are using for content items in the portal and editing the server script that was controlling the redirect.